Support
Get in touch
Email juniorgums@hotmail.com. Say which device you use and what you pressed; a screenshot helps. Replies come within two working days.
A post didn't go out
Open the post in the app. A failed post says why, in the platform's own words, and has a Retry button. The most common cause is a connection that has signed out: reconnect it under Connections and press Retry.
Connecting an account
Connections lists every platform. Press Connect and sign in on the platform's own page; RUNIT never sees your password. Instagram needs a professional account linked to a Facebook Page.
Plans and billing
A plan bought in the iPhone, iPad or Mac app is managed in your Apple account's subscriptions. One bought on Android is managed in Google Play. One bought on runit.live is managed from Settings on the website. Cancelling stops the next renewal; you keep the plan until the end of the period you paid for.
Deleting your account
Settings, then Delete account, removes your account, dashboards, posts, media and connections for good. If you can't sign in, email us from the address on the account and we'll do it for you.